Returns & Exchanges

At poketcgpt, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always stress-free and straightforward.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns center to select the items you wish to send back and receive a return authorization number.

• 2.
  Pack Your Items

  Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain attached to the garments.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.